Privacy Policy

Last updated: October 2026

This policy explains how Biteunderground Pest Control ("we" and "us") handles information when you visit biteunderground.garden, call the phone number shown on this website, or send in a form. It is a general template and is not legal advice.

What You Tell Us

Some details come straight from you. When you call or fill out a form, you may share your name, phone number, email address, location and a short description of your pest or wildlife problem.

What We Pick Up Automatically

A visit to this website can also leave a few traces. We may record your IP address, your browser and device type, the pages you open and the time you visited. Calls to the number on this website may be tracked. Some calls may be recorded for quality and billing purposes.

Why We Use Your Information

We use what we collect to:

• Match you with an independent pest control or wildlife removal provider who serves your area
• Pass your request details to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the website and the service better
• Follow the law and guard against fraud or misuse

Who Receives Your Information

Biteunderground Pest Control is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about your request. These providers are separate businesses. They have their own privacy practices.

We may also share information with companies that help us run the website and phone systems, such as hosting, analytics and call-tracking services. We may share information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@biteunderground.garden. We may ask you to confirm who you are before we act on it.

Keeping Information Safe

We take reasonable steps to protect your information. Still, no method of storing or sending data is completely secure. We hold on to information only as long as we need it for the reasons above, or as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates and Questions

We may change this policy from time to time. The date at the top shows when it last changed.

Have a question about this policy? Email contact@biteunderground.garden.